Tag Archives: Integration

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LDAP Integration with Cloud Directory

Check out our blog post at https://jumpcloud.com/blog/ldap-integration-cloud-directory/ for more information on LDAP Integration with a Cloud Directory through JumpCloud®.

LDAP-as-a-Service was born from the difficulty that is the implementation, maintenance, and leveraging of LDAP in modern organizations. The connection of cloud-based servers to an on-prem LDAP directory is notoriously complicated and stress-inducing. This is where JumpCloud enters to assist enterprises in implementing this alongside a cloud directory. JumpCloud’s SaaS-based solution takes away the grunt work of setup and configuration that comes with an LDAP server and instead hands you the end result in a neat package. Our solution delivers a cloud-based LDAP within its core features. Authentication and authorization via the LDAP protocol allows for ease of access and dedicated monitoring. This ultimately relieves your system admins from the ungainly chore that is associated with implementing, maintaining, and monitoring LDAP in the modern cloud-based workplace.

“I believe that the next generation of LDAP and AD is going to be Directory-as-a-Service” – Tim Howes, Co-Inventor of LDAP

Video Transcription:
Do you use apps like Atlassian JIRA or Confluence, or any app that can use LDAP directly to authenticate and provision users? JumpCloud offers LDAP-as-a-Service as a core feature of its directory. Forget about installing, configuring, and managing an LDAP server day-to-day ever again. JumpCloud DaaS does this for you all through this LDAP service. Just configure your apps to your own private LDAP instance, like you would as if the server was in your own rack.

Terms used:
LDAP (Lightweight Directory Access Protocol)
SaaS (Software-as-a-Service)
DaaS (Device-as-a-Service)

For more information or to sign up for a free JumpCloud account, visit http://jumpcloud.com
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State of Connecticut Selects eiPortal for Healthcare Integration from PilotFish for Meaningful Use Testing

MIDDLETOWN, CT (PRWEB) March 04, 2013

Applied PilotFish Healthcare Integration, a provider of middleware solutions, announced today that the State of Connecticut has commenced implementation of the PilotFish eiPortal to support reporting requirements for Stage 1 Meaningful Use testing efforts.

The eiPortal, a cloud-based application, provides 24/7 access to all the implementation resources required to build an interface along with a fully automated, self-service, interface testing and validation facility that will be configured for reporting requirements.

Any common or standards-based message can be configured as an eiPortal service. Each service can be associated with a unique set of business rules, data quality checks and other validations. Once a service is configured, data exchange partners can submit messages electronically for automated review. Subsequently, a web-based UI displays immediate, detailed feedback. It also provides simulated responses (synchronous and asynchronous) to inbound messages, again without requiring human intervention or full test environments. Users can refine their interface and achieve conformance without involving their service provider.

“The State of Connecticut is really able to leverage the self-registration and automation capabilities of the eiPortal to perform Stage 1 Meaningful Use testing and HL7 format and content validation. This will enable all hospitals and practices in the State of Connecticut to build interfaces that will conform to healthcare interoperability standards,” said Neil Schappert, Executive Chairman of Applied PilotFish Healthcare Integration. “Starting with HL7 immunization messages, the State will configure services for each Meaningful Use reporting requirement. As each organization that is looking for documentation for Stage 1 attestation for reporting meets these requirements, a certificate will be issued through the eiPortal’s automated process. The time savings for State employees will be considerable.”

The eiPortal greatly exceeds the basic Meaningful Use requirements of just capturing and verifying the electronic transmission of this data. It is also capable of certifying the conformance of these messages against national standards and internal processing requirements. This capability positions Connecticut to manage future-stage Meaningful Use testing, and to use the eiPortal as a pre-production, self-service on-boarding tool to greatly benefit Connecticut healthcare providers. The on-boarding tool will ready them to begin the move to full production for Stage 2 reporting.

“We are excited to partner with PilotFish for our Meaningful Use testing,” commented Mark Raymond, CIO for the State of Connecticut. “The eiPortal allows us to eliminate significant human intervention, while providing a higher level of service to our providers, than would otherwise have been possible.”

“States and organizations are spending millions of dollars working with different partners implementing the same message over and over again. It is a repetitive process that is intensely reliant on expensive human capital. The eiPortal provides a unique solution to automating this process. It frees up IT staffs not just in Government, but in Labs, at HIEs and Manufacturers or any entity that offers a standard set of interfaces, file formats or web services for consumption by many customers,” said Neil Schappert. “Meeting this critical need for the State of Connecticut for Meaningful Use certification is just one example. We are thrilled with the opportunity to help our home state be more efficient. We are also pleased to provide the state’s practices and hospitals with an online resource that lets them meet Meaningful Use requirements faster and with far less effort.”

Applied PilotFish Healthcare Integration is exhibiting at HiMSS13, March 4-6, 2013, New Orleans, LA, Booth #7941 – see live demos of the eiPortal and eiConsole for Healthcare (an IDE featuring a graphical Assembly Line for configuring interfaces).

About PilotFish

Founded in 2001 and based in Middletown, CT, PilotFish Technology provides middleware software and services to enable the integration of disparate systems. The eiPortal for Healthcare Integration is distributed through Applied PilotFish Healthcare Integration, Inc. (APHII), a subsidiary of PilotFish Technology. Products are distributed directly to end users and through select channel partners.

Inquiries: Monika Vainius, Vice President, 860-632-9900 x303







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LeadMaster Announces the Koala Cloud Call Center, a Seamless CRM and Telephony Integration Offering

Roswell, GA (PRWEB) October 23, 2013

LeadMaster announces the Koala Cloud Call Center, an integrated solution providing comprehensive telephony capabilities for the LeadMaster platform. LeadMaster is a leading provider of SaaS CRM solutions since 1998 and EVS, founded in 1993, is a leading provider of user-friendly, high quality VOIP phone services.

The Koala solution can be configured for inbound, outbound or both. Each inbound user gets a phone number which can be dialed directly or can be part of an answer group with calls routed through the IVR (e.g. press 1 for sales, 2 for service etc). There are a wide variety of configuration options for the answer groups including: all ring, longest idle agent, round robin, top down, agent with least talk-time, agent with fewest calls, sequentially by agent order and random. The abundance of features in the Koala solution make it a good fit for call centers large and small, as well as virtual call centers.

Koala includes many standard features typically found only in very expensive on-premise systems. Some of the standard features include detailed call reporting, screen pops, hot transfer, silent monitoring, whisper coaching, call recording and much more. For example, with whisper coaching the supervisor who is monitoring the call can speak to the agent who is placing the call and the person on the other end of the line will not hear the supervisor.

One of the key differentiators of the Koala solution is a feature called PAM. The PAM feature allows users who are placing outbound calls to click a button and leave a pre-recorded message whenever connecting with voicemail or an answering machine. This allows users to move on to the next call while the pre-recorded message is playing. For example suppose a Customer Service Rep begins calling and reached voicemail on the first three calls. With the Koala PAM feature, the rep can be dialing the fourth prospect call before the first call has finished leaving the pre-recorded message on the voicemail! The CSR can personalize the message by saying “Hello, (person’s name),” then clicking the PAM button to play the pre-recorded message. This feature greatly improves productivity.

Russell King, LeadMaster CEO, said, “Integrating a cloud call center solution with the LeadMaster platform provides a critical component that many of our new and existing customers have been asking for. We want to provide our clients with an affordable, easy to use system that is seamlessly integrated. Regardless of whether they want to manage customers, leads and prospects or do email marketing or integrate their website so leads flow in automatically or simply place and receive phone calls, they’ll find the solution with LeadMaster.”

Koala is offered on a month-by-month basis, which includes the CRM and unlimited calling in the US and Canada. Koala provides the ultimate in flexibility by allowing users to adjust staffing as required without having to sign a long-term lease for equipment. Anyone with a computer and access to the internet can be a part of the calling team. Interested parties can sign up for a free trial at leadmastervoice.com.

About LeadMaster

LeadMaster offers a multifunction cloud-computing software solution for sales and marketing professionals. Everything you need in one easy-to-use online web-based application. You can choose to implement an end-to-end Sales Lead Management CRM Software solution or select specific point solutions to satisfy your sales & marketing requirements.

LeadMaster’s on-demand customizable SaaS solutions combine sales lead management software, lead tracking solutions, sales force automation tools (SFA), customer relationship management features (Sales CRM), LeadMaster Voice solutions and virtual call center solutions. This powerful web-based application has helped companies large and small from virtually every industry.

The LeadMaster sales lead management CRM solution is intuitive and easy to use, providing real-time lead capture, lead distribution, lead tracking, lead nurturing, custom reporting and email marketing. LeadMaster makes it easy to qualify and convert leads from virtually any source – landing page, email, call center, webinar, sales lead suppliers and more.

The LeadMaster sales lead management CRM product is straightforward and easy to learn yet has robust features like workflow automation, round-robin lead distribution, mobile access, CRM analytics and Outlook integration.

LeadMaster products and services are available through a global network of value-added resellers, consultants and system integrators.

About EVS

Electronic Voice Services, Inc. (EVS) was incorporated in January 1993 in Dallas, Texas. Our corporate sales office is located in Addison, Texas (a suburb of Dallas), plus we have an office in Massachusetts. We have on-staff programmers and technicians.

We design automated dialing software and we own and operate ZoomCalls VoIP Phone Service. We also design and manufacture computer telephony hardware called Speedy Dialer, plus we buy and sell Dialogic voice boards. We’ve sold our products in every state in the USA, in 83 countries on every continent, except Antarctica.

EVS is a member of the Dallas Better Business Bureau, the Better Business Bureau OnLine, and the U.S. Chamber of Commerce.

Our goals are to provide user-friendly software, high quality hardware, friendly and competent support service, and low prices.







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Denver Biz Tech Expo Announces the 2014 Event Integration, Mobility, SecurityGet in Front of Whats Next

Denver, CO (PRWEB) May 15, 2014

The Denver Biz Tech Expo, which connects Colorado businesses with top local and national technology and cloud providers, announces today the 2014 Denver Biz Tech Expo, “Integration, Mobility, Security…Get in front of what’s next”, exclusively for business owners, executives and IT decision makers.

The Denver Biz Tech Expo (DBTE), scheduled for Thursday, October 9, 2014, takes place at the amazing Wings Over the Rockies Air and Space Museum, and will include up to 80 exhibitors showcasing hardware, software, and service solutions in all areas of technology. The DBTE is designed to help companies operate more successfully in today’s competitive global marketplace by showcasing the most advanced technology solutions available. Attendees will include business owners, executives, directors, managers and IT professionals across all industries.

Latisys, a Denver based national datacenter and managed services provider, returns as the DBTE 2014 Platinum Sponsor. Latisys provides an end-to-end suite of premier IT Outsourcing solutions, including data center colocation, managed hosting, managed services and cloud solutions that extend and enhance your company’s IT infrastructure.

“As one of the primary sponsors of the Denver Biz Tech Expo for the last two years, Latisys has been very pleased with both the high production quality of the event as well as the sales return on investment,” said Tim Nielsen, Regional Sales Director for Latisys. “The Denver Biz Tech Expo has quickly established itself as a must-attend event for both IT and business professionals in Colorado.”

Other sponsors include: Axcient (Presentation), HP (Speaking), Windstream Communications (Recycling) and Momentum Telecom (Show Book) as first time sponsors with Dell and Microsoft returning as speaking sponsors and Denver based security firm Forensic Pursuit also returning as a sponsor.

The 2014 DBTE will feature both local and global exhibitors showcasing technology hardware, software and services in IT management, security, mobility, integration, telecom, Internet hosting, datacenter, managed services, network specialists, cloud services, technology recycling, digital signage, document scanning and management, business continuity, technology staffing, business software, digital forensic investigation/e-discovery, software and application development and green technology services.

“Our goal is to provide Colorado business with the ability to ‘get in front of what’s next’ in the technology industry,” stated David DeCamillis, President of Denver Technology Partners. “The 2014 Denver Biz Tech Expo will also help companies address the rapid convergence of IT and consumer devices including the growing need for integration, mobility and security.”

The DBTE will feature a speaker’s series throughout the expo day highlighting key global technology providers who will deliver presentations incorporating dynamic, leading-edge solutions and product demonstrations of cutting-edge hardware, software and service solutions. Much of the speaker series content will focus on integration, mobility and/or security.

DBTE also provides two innovative forums that will bring local, state and federal resources and experts to the event: The SMB Government Resource Center and Public Town Hall help foster relationships between small businesses and government entities.