The first Annual UK Banking Social Media Report Launched by DigitalMR Shows HSBC and Lloyds TSB are the Most Talked about UK Banks on the Internet

London, UK (PRWEB UK) 16 March 2012

social media research specialist DigitalMR releases first media report in the UK ever annual Social Banking on what customers are saying about the UK major banks online. DigitalMR analyzed over 200,000 customer comments on banks high street in January-December 2011 full report covers:

Share of votes for all banks.
The monthly trend of the top 10 banks.
Top 10 Topics by number of mentions.
The disruptive forces that users of social networks have on banks.
Individual focusing of the 10 largest banks.
Social media presence.
Strategy Recommendations for the use of media for social research.

For the first time, British banks will be able to assess customer perceptions of their performance against that of their competitors through a series of criteria for all of 2011

DigitalMR Group Managing Director, Michalis Michael commented: “This report provides a national reference point for how banking brands are perceived by customers online. Banks attracting criticism will be able to use the analysis to find out how they can improve their competitive position. “


Report Highlights

The five largest banks in the United Kingdom who receive the largest share of online mentions:

HSBC (14.4%)

Lloyds TSB (13.5%)

Halifax (10%)

RBS (9.6%)

Santander UK (9%)

There is a large difference in the positive and negative mentions that some banks attract. HSBC (9.5%), Halifax (9.5%) and Lloyds TSB (7.8%) received the largest share positive messages.

However, both HSBC (12.1%) and Lloyds TSB (10.8%) received a relatively higher proportion of negative comments. Conversely Halifax represented only 6.2% of negative comments over a much larger proportion (9.5%) of those positives.

The top 5 most discussed through January to December topics were:

loans

credit cards

Customer Service

Online Banking

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net sentiment score

The difference in the number of positive messages to each bank attracts negative, giving it a score of net sentiment (NSS). NSS is an overall percentage of net positive posts. Top 10 banks measured in 2011, the three best performances in terms of the highest NSS implementation were:

ING Direct 57.5%

Halifax 43.3%

Clydesdale Bank 41.7%

The Royal Bank of Scotland was the only bank in the Top 10, which achieved a NSS with negative (-2.1%). The next lowest was Bank of Ireland with a NSS of 0.5%.
The report
DigitalMR (powered by SociaNuggets ) analyzes thousands customer feedback posted by a range of relevant finance related and open access platforms of social media websites. It measures not only the number of comments posted by consumers on the Internet, but also the feeling – these posts are positive or negative.

Results are based on comments posted by consumers on the major UK banks, including Lloyds TSB, HSBC, Halifax, NatWest, Bank of Ireland, Santander, Barclays, RBS, ING Direct, Clydesdale Bank, Saxo Bank, American Express, First Direct, Bank of Scotland, Abbey, Northern Rock, Northern Bank and Alliance and Leicester.

For more information on the full report, content and other data click here

Contact

For further information on the UK Banking Social Media Report.

Michalis A. Michael

mmichael (at) digital-mr (dot) com

Tel: +44 751 571 0370

http://www.digital-mr.com

About DigitalMR

DigitalMR understands what people think and feel when they share views online. He is a specialist agency which provides a holistic approach to market research based on the Web. He specializes in the use of social media research, especially active web-listening, and online communities to enhance its business consulting approach. The agency has developed new methods in online focus groups as well as tools such as video diaries, bulletin boards and online ethnography. DigitalMR is headed by founder and Group MD, Michalis Michael and has offices in London UK, Nicosia Cyprus, and Columbus Ohio, in the United States.


About SocialNuggets

SocialNuggets technology provides real-time market intelligence for fast moving industries by analyzing data from various social media sources with a mission to liberate social media data and sentiment analysis for use in real-time research of brands, products and features. SocialNuggets delivered ready to use market intelligence for various industry sectors, including consumer electronics and banking. SocialNuggets data is delivered in bite size, ready-to-consume, infographics and is also available as full access to our data warehouse for analysis and integration with customer data . SocialNuggets, a company Serendio, was founded in 2011 and headquartered in Santa Clara, California For more information, please visit http://www.SociaNuggets.net

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The uses of Digital signage Technology.

Digital signage is commonly referred to as a form of the electronic display about the information, advertising and other such messages. Such signs are found in both the public and private environments such as retail stores and corporate buildings. The display of the information can be seen either in the LCD, LED plasma displays or as the projected images.

 

Digital signage technology is usually controlled by the way of the proprietary software programs by the basic Personal Computers in order to avoid any large capital outlays for the controller equipment. This technology is used by the advertising companies in the form of the out-of-home advertising where contents and messages are displayed on the digital signs.

 

This signage technology is commonly referred to as a technology which is used to deliver the targeted messages to specific locations at specific time. This technique is also abbreviated as the “digital out of home” or “DOOH” technique. This know-how is widely used because of its benefits over static signs.

 

Benefits Of digital signage technology Over Static Signs

 


The digital signage contents can be exchanged more easily when compared to the static signs.
The animations can be shown in digital signage screens whereas it is not possible to show animations in the static signs.
In case of digital signage boards, the signs adapt interactively to the context and audience whereas it is not possible in the case of static signs.
Digital signage can offer you with the superior return on the investments when compared to both the temporary and the promotional signs that are made from the other substrates.

Digital signage technology has been replaced with many other terms such as “narrowcasting”, “screen media”, “place-based media”, “digital merchandising”, “digital media networks”, “digital out-of-home” and “captive audience networks” according to the respective companies and organizations that use this technology.

 

Applications of Digital Signage:

 

The digital signage screens are used in various fields such as Public Information, Internal Information, Advertising, Brand Building, Influencing Customer Behavior, and Enhancing Customer Experience and also in improving the Environmental Information fields.

 

Digital signage technology relies on variety of hardware that plays a key role in delivering the content. Such hardware contents include display screens, media players and content management servers. One content manager of this technology has the capacity to even maintain several media players and multiple screens in order to deliver the clear and complete data to the audience.

 

This technology has been designed in such a way that it can even interact with the mobile phones through SMS or Bluetooth services. SMS is used to post messages on the displays whereas the Bluetooth service is used to interact directly with what they see on the screen. Additional to mobile technology, this method even integrates social and location-based media interactivity.

 

Some of the digital signage technology enables the users to send Twitter and Flickr massages along with the text massages. Some technology even use 3D displays with the use of the technology known as auto stereoscopy. This allows you to see the 3D image without using any special 3D glasses.

 

Resus offer forward thinking advertising solutions in the Digital signage market place. http://www.resusdigitalsignage.com

Expanding your business with Digital signage

Nowadays when we walk into banks, airports or malls, we can see LCDs and plasma screens flashing important information or instruction and sometimes colorful advertisements of some products are also visible. These are basically digital signs which have replaced static signs seen previously. The advancement in technology has led to an increased use of digital signage for various purposes. They can be commonly seen and many industries are making use of them due to their appeal and functionality. With these signs, all businesses have reaped the benefits in the form of increasing customers and thus expanded considerably.

The digital signs are displayed on LCD, plasma screens, electronic billboards, projectors and LEDs. These signs not only contain texts but can also include images, pictures, animations, music and recordings to make the message more intriguing and attractive. Before understanding the procedure of digital signage, it is vital to comprehend the reasons for its use. Using digital signs can serve a lot of purposes. General information regarding health and safety can be displayed at different public locations. For instance, screens are used in railway stations for showing information about trains etc. The second main purpose of using digital signs is to advertise. This is one of the best forms of advertising as it can rivet people.

Often businesses use digital screen for building brand loyalty amongst people. It is a very effective way of ensuring brand awareness by installing the screens in the right places. Sometimes, these signs can also be installed to enhance the environment. They can display information and advertisement alongside and add to the environment of a particular place. The first thing people need to do for digital signage is to decide suitable locations where they can put the signs. It is essential to select the areas and places where they will reach the targeted customers. People can hire expert firms which can provide specialists services or undertake the task on their own.

People need to connect the display screens to the main computer from which the program is run. Programs such as Microsoft Powerpoint, Flash Players, Keynote etc are some of the necessary tools which are needed to come up with the content which has to be displayed in the advertisement. The content in digital signage can make a huge difference as the right message has to be conveyed. Technical support is also a prerequisite when putting up digital screens. Other applications can also be added to make the advertisement more strong.

There are numerous advantages of using digital signs over traditional signs. Digital signs are more advanced and therefore updating all of them is not hassling. With the computer, people can easily update and change the content or any other aspect. This is time saving and ensures that the correct information is available at the right time. It is also an effective method of getting more and more customers. Furthermore, it is cost effective to install and maintain these systems in the long run. In case of any problems, people can hire professionals for digital signage services and thus improve their business.

 

Resus offer forward thinking advertising solutions in the Digital signage market place. http://www.resusdigitalsignage.com

ING Direct is the most popular bank according to customer comments on the Internet, reveals first annual UK Banking Social Media Report by DigitalMR

(PRWEB UK) 22 March 2012

Social media research specialist DigitalMR releases the first ever annual UK Banking Social Media Report on what customers are saying about UK high street banks online. DigitalMR analysed over 200,000 customer comments about high street banks across January to December 2011.

For the first time, UK banks will be able to gauge customer perceptions of their performance against that of their competitors across a range of criteria for the whole of 2011.

DigitalMR Group Managing Director, Michalis Michael commented: “This report provides a national benchmark for how banking brands are perceived by customers online. Banks attracting criticism will be able to use the analysis to find out how they can improve their competitive position.”

Report Highlights

Top 5 Net Sentiment Score

DigitalMR’s report measures, not only the number of comments posted by consumers on the internet, but also sentiment – whether these posts are positive or negative. The difference in the number of positive to negative posts that each bank attracts, provides it with a Net Sentiment Score (NSS). NSS is an overall percentage score of net positive posts. Of the Top 10 banks measured across 2011, the five best performers in terms of achieving the highest NSS were:

1)    ING Direct 57.5%

2)    Halifax 43.3%

3)    Clydesdale Bank 41.7%

4)    Barclays 37.4%

5)    Santander 26.4%

The Royal Bank of Scotland was the only bank from the Top 10, which achieved a negative NSS with (-2.1%). The next lowest was Bank of Ireland with a NSS of 0.5%.

Overall mentions – top 5 UK banks that receive the highest share of online mentions:

1)    HSBC (14.4%)

2)    Lloyds TSB (13.5%)

3)    Halifax (10%)

4)    RBS (9.6%)

5)    Santander UK (9%)

There is a large difference in the positive and negative mentions that some of the banks attract. HSBC (9.5%), Halifax (9.5%) and Lloyds TSB (7.8%) received the highest share of positive posts.

However both HSBC (12.1%) and Lloyds TSB (10.8%) received a relatively higher proportion of negative comments. Conversely Halifax accounted for only 6.2% of negative comments compared with a much larger proportion (9.5%) of positive ones.

The Top 5 most discussed topics across January to December were:

Loans

Credit Cards

Customer Care

Online Banking

Overdrafts

Loans attracted nearly 15,000 mentions on the internet. However, banks are likely to turn their attention to the topics that attracted a greater number of negative comments. The three most discussed topics with negative mentions were Customer Care, Loans and Bank Employees.

The full report covers:

    Share of voice for all banks.
    Monthly trend for top 10 banks.
    Top 10 Topics by number of mentions.
    The disruptive forces that social network users will have on banks.
    Individual focus of the top 10 banks.
    Social Media presence.
    Recommendations on strategy for the use of Social Media Research.

DigitalMR’s report (powered by SocialNuggets) analysed thousands of customer comments posted via a range of relevant finance related websites and open access social media platforms. It measures, not only the number of comments posted by consumers on the internet, but also sentiment – whether these posts are positive or negative.

Results are based on comments posted by consumers on the major UK banks including: Lloyds TSB, HSBC, Halifax, NatWest, Bank of Ireland, Santander, Barclays, RBS, ING Direct, Clydesdale Bank, Saxo Bank, American Express, First Direct, Bank of Scotland, Abbey, Northern Rock, Northern Bank and Alliance and Leicester.

For more information on the full report, contents and further data click here

Contact

For further information on the UK Banking Social Media Report.

Michalis A. Michael

mmichael(at)digital-mr(dot)com,

tel: +44 751 571 0370

http://www.digital-mr.com

About DigitalMR

DigitalMR understands what people think and feel when they share views online. It is a specialist agency which provides a holistic approach to web based market research. It specialises in utilising social media research, especially active web-listening, and online communities to enhance its business consulting approach. The agency has pioneered new methods in online focus groups alongside tools such as video diaries, bulletin boards and online ethnography. DigitalMR is headed by founder and Group MD, Michalis Michael and has offices in London UK, Nicosia Cyprus, and Columbus Ohio, in the US.

About SocialNuggets

SocialNuggets technology delivers real-time market intelligence for fast moving industries by analyzing data from various social media sources with a mission to liberate social media data and sentiment analysis for use in real-time research of brands, products and features. SocialNuggets delivers ready to use market intelligence for various industry verticals including consumer electronics and banking. SocialNuggets data is delivered in bite size, ready-to-consume, infographics and is also available in the form of a full access to our data warehouse for analysis and integration with customers’ data. SocialNuggets, a Serendio company, was founded in 2011 with headquarters in Santa Clara, CA. For more information, please visit http://www.SocialNuggets.net







TouchSystems Announces Flagship IDS Series Touch Screens and All-in-Ones

Austin, TX (PRWEB) August 21, 2014

TouchSystems today announced the new TouchSystems IDS Series. The company’s flagship line of displays, which include a number of all-in-one solutions, range from 10 to 42 inches, are bezel-free, offer dual touch, and include models ideal for use in desktop, digital signage and customizable open-frame scenarios.

Carol Nordin, president of TouchSystems, said, “TouchSystems brings solutions to market that meet our customers’ needs, both through our partnerships with leading display manufacturers and through innovative touch-enabled displays and all-in-ones under the TouchSystems brand. Our new IDS Series of interactive, digital signage solutions combines a sleek and stylish bezel-free design with dual-touch technology and optional all-in-one functionality at a desirable price point for our customers.”

TouchSystems IDS Series touch screens include:

10.1-inch, 21.5-inch, 32-inch and 42-inch sizes
Sleek, stylish bezel-free design
Dual-touch technology

TouchSystems IDS Series all-in-ones include:

21.5-inch, 32-inch and 42-inch sizes
Intel i3 processor standard, optional i5 processors
4GB memory standard
320GB hard drive
Sleek, stylish bezel-free design
Dual-touch technology

The TouchSystems IDS series of displays and all-in-ones is available through TouchSystems’ distribution partners. Customers can also contact TouchSystems to create custom solutions.

Since 1996, TouchSystems has been a pioneer in display enhancement technologies. TouchSystems works with customers to create innovative solutions such as desktop touch monitors, interactive digital signage, all-in-one systems, kiosks, and industrial controls and peripherals. TouchSystems is based in Hutto, Texas and is a certified woman- and minority-owned small business. For more information, call (512) 846-2424 or visit http://www.touchsystems.com. TouchSystems also can be followed on Twitter at http://twitter.com/Touch_Systems.







Carson-Dellosa Taps Local Community Talent for 2012 Catalog

Greensboro, NC (PRWEB) March 27, 2012

Soon, teachers across the country will be receiving their 2012 Carson-Dellosa product catalogs and the company has more to offer than ever before. In addition to over 280 innovative new products, this year’s catalog also features new digital offerings and twelve months of coupons.

Page three of the catalog displays Carson-Dellosa’s new Learning Spot™ Lessons with instructions for a free, full unit download. Learning Spot™ Lessons, comprehensive digital lesson plans for interactive whiteboards and computers offer teachers a variety of tools to promote engaged learning and simplify classroom management. The catalog also premiers new bulletin board sets featuring the one-and-only OLIVIA™, several new items added to the award-winning Guinness World Record® line, and much more!

In order to help teachers save money on the products they need for their classrooms, for the first time ever, Carson-Dellosa has also included twelve months of valuable coupons.

The publishing company was also thrilled to include local, North Carolina talent in the catalog artwork. The cover and several inside pages include photography shot by local photographer Stacey Haines, on location at Diggs-Latham Elementary School in Winston-Salem. The photos feature real teachers, parents, and students from Diggs-Latham and other area schools.

This year, catalog recipients will also find a variety of insightful teaching tips and ideas throughout the pages, contributed by Carson-Dellosa’s highly engaged Facebook fan community.

“This catalog paints a full picture of our relationship with teachers, parents, and students,” said Judy L. Harris, CEO of Carson-Dellosa. “We actively seek out and include teacher and parent input in all we do, from product development to our catalog and even our website. This customer-centric, insight-driven approach helps us to create the kinds of innovative products and programs teachers and parents need to successfully motivate and educate students today.”

Download your free Learning Spot™ Lesson Unit. To learn more about Carson-Dellosa click here.

About Carson-Dellosa

Carson-Dellosa Publishing, LLC, based in Greensboro, North Carolina, is a leading supplemental curriculum solutions provider for both educators and parents around the world. Founded by two teachers, the company boasts a 35-year history of enhancing a child’s learning potential and environment through quality curriculum, supplemental learning materials, and classroom resources.

Carson-Dellosa proudly provides teachers, parents, and children around the world with the best possible educational materials produced by the industry’s most recognized and respected award-winning brands including: Summer Bridge Activities™, Mark Twain Publishing, Key Education, HighReach Learning®, Frank Schaffer®, Spectrum®, Judy® Instructo, American Education Publishing™, and Brighter Child®. To learn more about Carson-Dellosa, visit carsondellosa.com, Facebook.com/CarsonDellosa, Twitter.com/CDPub, YouTube.com/CarsonDellosaPub, or Pinterest.com/CarsonDellosa.







JBG and TransitScreen Partner on Real-Time Transportation Displays

Washington, DC (PRWEB) August 21, 2014

TransitScreen, a Washington, D.C.-based transportation technology firm, has signed its largest-ever real estate agreement with The JBG Companies, a fully integrated investment, management and development firm located in Chevy Chase, MD. The agreement will provide real-time transportation displays in JBG properties across the Washington Metropolitan region, making it possible for residents and office tenants to see live information on public transit conditions in their areas.

The large display screens will be mounted in building lobbies and will track current schedules and conditions for Metro, Metro bus, car2go service, as well as Capital Bikeshare. TransitScreen recently completed a successful six-month pilot with a live dashboard in JBG’s corporate headquarters.

“The TransitScreen service quickly became a tool for our staff,” said Rod Lawrence, a JBG partner. “We were able to judge things like whether Metro would get us to a mid-day meeting on time or if we should adjust an evening commute. Given our transit-oriented portfolio, this real-time information will prove invaluable to our residents and office workers. It is a great support in our work to create active and sustainable destinations, and we’re excited to add this reliable service.”

Last year, JBG created its own real-time transit displays at four residential buildings that operated with mixed results. The search for external solutions led them to TransitScreen.

To date, TransitScreen has worked primarily with city transit agencies, large employers and property management firms. This agreement represents the largest real estate project for TransitScreen and is an enormous validation for the growing company’s products and services.

“We are thrilled to work with JBG, the preeminent D.C.-area’s investor, owner and developer,” said TransitScreen cofounder Ryan Croft. “Given JBG’s commitment to transit-oriented developments and sustainability, we think it’s a natural fit. We will work together to improve access to sustainable transportation and promote walkable, bike-friendly, and transit-oriented communities.”

The JBG installation will be conducted in phases. The first phase will begin this fall and expects to have TransitScreen displays in dozens of residential and commercial properties by early next year. JBG’s portfolio includes 23.6 million square feet of office, residential, hotel and retail space.

About The JBG Companies

Headquartered in Chevy Chase, Md., The JBG Companies is a private real estate development firm that develops, owns and manages office, residential, hotel and retail properties. The company has more than $ 10 billion in assets under management and development in the Washington, DC area. Since 1960, JBG has been active in the communities where it invests, striving to make a positive impact. More information can be found by visiting the company’s website: http://www.JBG.com, or by calling 240.333.3600.

About TransitScreen

TransitScreen is a privately held transportation software and digital signage company and a pioneer in providing real-time transit information displays. The TransitScreen service is a live, real-time display of all transportation options at a specific location (including subway, bus, train, bikeshare, and carshare). Founded in 2012, TransitScreen makes transit information more accessible, viewable and engaging so that commuters, visitors, residents and employees can make informed transit decisions. TransitScreen is a Transportation Demand Management (TDM) solution to create sustainable, walkable, bike-friendly cities of the future and inform citizens, promote behavior change, and reduce parking and traffic on city streets. Today, thousands of people live and work in institutions, organizations, companies and shops displaying TransitScreen’s multimodal transit information. TransitScreen is based in Washington, DC with offices in San Francisco and Chicago.