LDAP Integration with Cloud Directory

Check out our blog post at https://jumpcloud.com/blog/ldap-integration-cloud-directory/ for more information on LDAP Integration with a Cloud Directory through JumpCloud®.

LDAP-as-a-Service was born from the difficulty that is the implementation, maintenance, and leveraging of LDAP in modern organizations. The connection of cloud-based servers to an on-prem LDAP directory is notoriously complicated and stress-inducing. This is where JumpCloud enters to assist enterprises in implementing this alongside a cloud directory. JumpCloud’s SaaS-based solution takes away the grunt work of setup and configuration that comes with an LDAP server and instead hands you the end result in a neat package. Our solution delivers a cloud-based LDAP within its core features. Authentication and authorization via the LDAP protocol allows for ease of access and dedicated monitoring. This ultimately relieves your system admins from the ungainly chore that is associated with implementing, maintaining, and monitoring LDAP in the modern cloud-based workplace.

“I believe that the next generation of LDAP and AD is going to be Directory-as-a-Service” – Tim Howes, Co-Inventor of LDAP

Video Transcription:
Do you use apps like Atlassian JIRA or Confluence, or any app that can use LDAP directly to authenticate and provision users? JumpCloud offers LDAP-as-a-Service as a core feature of its directory. Forget about installing, configuring, and managing an LDAP server day-to-day ever again. JumpCloud DaaS does this for you all through this LDAP service. Just configure your apps to your own private LDAP instance, like you would as if the server was in your own rack.

Terms used:
LDAP (Lightweight Directory Access Protocol)
SaaS (Software-as-a-Service)
DaaS (Device-as-a-Service)

For more information or to sign up for a free JumpCloud account, visit http://jumpcloud.com
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Unearth the Possibilities of Cloud Based Digital Signage, Digital Signage Distribution

Offering user friendly and simple to use cloud based content management, Xhibit is a cost free digital signage software.

From one area, Digital signage CMS Xhibit can easily utilize anything from a single menu board, to a corporate wide ad campaign.

Customizing your display in advance is easy and you can have it done within days, weeks,or even months!

With flexible choices and a costless demo of the product you can ask for, it’s clear to see why people choose Digital signage software Xhibit.

More information about Digital Signage Distribution here: http://www.cloudbasedsignage.com

The Endless Possibilities of Cloud Based Signage , Digital Message Boards

The Endless Possibilities of Cloud Based Signage , Digital Message Boards

Supplying automatic and easy to use cloud based content management, Xhibit is a free digital signage software.

From a single location, Digital signage CMS Xhibit can easily handle anything from a lone menu board, to a corporate scale ad campaign.

With Xhibit you have the ability to customize your exhibit with numerous varieties of media in days, weeks or even months in advance.

People choose Digital signage software Xhibit because of all these nuances, and with a cost free demo of the software for anybody to try makes it the best option for Digital Signature Software.

More information about Digital Message Boards here: http://www.cloudbasedsignage.com
Video Rating: / 5

Cloud Based Signage. Digital Message Board

Offering automatic and easy to use cloud based content management, Xhibit is a cost free digital signage software.

Digital Signage CMS Xhibit will deal with anything from one location using a lone menu board, or a business scale wide advertisement campaign.

With Xhibit you have the ability to design your exhibit with many types of media in days, weeks or even months in advance.

People want Digital signage software Xhibit because of all these aspects, and with a cost free demo of the product for anyone to try makes it the preferred option for Digital Signature Software.

More information about Digital Message Board here: http://www.cloudbasedsignage.com

Keywest Technology Releases 4-Channel Signage Player That Connects to Cloud Services




4-Channel Digital Signage Media Player


Keywest Technology has launched another multi-head digital signage player using an Intel® Core™ i7 CPU running on an Ubuntu® open source software platform. The 4-channel signage player supports up to four 1080P channels, which provides a dynamic, high-res presentation for menu systems or video walls. The player is controlled via the company’s cloud-based digital signage service called Breeze Digital Signage℠.

Just before the summer concert season, Keywest Technology contracted AVIES TECH to install the Breeze 4-channel system at Arrowhead Stadium, home of the Kansas City Chiefs. The Breeze system lights up club-level digital menu boards at eight concessions stands using 42 Philips thin-bezel displays.

Lisa Ramsour, Project Manager at Keywest Technology, commented that the 4-channel Breeze players performed like “rock stars” during a Rolling Stones concert held at the 80,000-seat venue in June. “One menu item needed to be changed instantly because a food vendor sent crispy chicken rather than grilled. One phone call to Keywest Creative and the new menus were updated instantly. The service staff and management were delighted!”

Working in conjunction with Breeze Digital Signage, Keywest Technology offers network-managed services through Keywest Creative that provide restaurant owners and venue managers all of the benefits of digital menu boards without any of the worry that comes from technical snafus and creative management.

“The Breeze 4-channel signage player expands Keywest Technology’s capabilities in network-managed services,” said Nick Nichols, Keywest Technology’s President. “With Breeze, we’re not just offering the nuts and bolts of digital signage, but full-on network management that delivers expert results at a reasonable price. The 4-channel Breeze system extends our ability to create and manage robust menu systems or video walls offsite, which not only offers greater utility to clients but also offers far-reaching service value.”

Although network-managed services is an integral part of the Breeze Digital Signage value proposition, restaurant and venue managers may login to Breeze using the ubiquitous web browser to control the 4-channel signage player. Browser access gives managers advanced digital signage management tools like a template builder, nested playlists, an advertising module, an admin approval queue and handy widgets that add useful features such as weather or data integration. Also, Breeze can also be accessed and controlled via a smartphone. This essentially gives it “pocket control” for those that want to manage the system themselves while on the go, or at least make last-minute changes if a standard browser is not available.

The Breeze 4-channel signage player commenced shipping this spring, and it’s available from authorized AV system and architectural integrators throughout North America. Interested parties and resellers are encouraged to visit the Breeze Digital Signage website for more information: http://www.breezedigitalsignage.com/

About Keywest Technology

Keywest Technology is an authentic developer of digital signage technology and a full-service provider offering solutions from simple playback to large multi-sign and interactive networks. Keywest builds systems with a holistic approach that includes key software technologies, creative design, system design, and comprehensive network-managed services. Based in Lenexa, Kansas, the company is dedicated to making business communication as enjoyable as a day at the beach. For more information, visit http://www.KeywestTechnology.com.

Intel is a trademark of Intel Corporation in the U.S. and other countries.

Ubuntu is a registered trademark of Canonical Ltd.

Breeze Digital Signage is a registered service mark of Keywest Technology, Inc.







CBTS Moves Call Recording to the Cloud with CTI Groups Hosted SmartRecord Solution and the BroadWorks Call Center Application

Indianapolis, IN (PRWEB UK) 11 October 2013

CTI Group (Holdings) Inc. (OTCQB:CTIG), a leading developer of carrier-grade telecommunications solutions for fixed, mobile and converged communications, today announced that Cincinnati Bell Technology Solutions (CBTS) has chosen to add SmartRecord as their preferred call recording solution for customers as they roll out new hosted call center services based on BroadSoft’s® BroadWorks® Call Center Solution.

SmartRecord, delivering a rich feature set of call recording and analytics capabilities, provides telecommunications service providers with a call recording solution that they can host and offer out as a value-added service, complementing their core hosted PBX, and increasing annual revenue per user (ARPU). CBTS selected SmartRecord to complement their new BroadWorks Call Center solution, as CTI’s SmartWorks has completed BroadSoft’s interoperability testing and shares many of the same platform architectural principals.

SmartRecord is a market-proven call recording solution currently deployed in over 60 service providers utilizing the BroadWorks Call Center solution across four continents. SmartRecord enables service providers to offer their indirect and direct customers with a solution that is suitable for regulatory recording for companies that need to meet compliance standards such as PCI DSS (Global), ISO 9001 (Global), FCA (UK), MiFID (Europe), HIPAA (USA), and SAS-70 (USA). It also provides recording for the purposes of liability protection for call center environments, where a number of additional value-add modules are also available on top of the core recording system.

“We are delighted to be partnering with BroadSoft to help CBTS launch their feature-rich hosted call center solution,” said Randy Sorensen, VP of Sales & Marketing, CTI Group. “As the latest addition in CBTS’s robust portfolio of Cloud Solutions, the new capabilities powered by CTI and BroadSoft will enable CBTS to effectively offer hosted call center services perfectly tailored to meet the growing needs of small and medium businesses.”

“We evaluated many different platforms to deliver a cloud-based call recording solution for our Hosted UC customers,” said John Burns, President and General Manager of CBTS. “CTI’s combination of features and BroadWorks integration will allow us to meet the growing demand for this business-critical application.”

“BroadWorks Call Center solution provides the extensive Unified Communications services including voice, collaboration, messaging functionality and automatic call distribution and routing – in a flexible, easy-to manage hosted model that is perfect for small and medium businesses,” said Leslie Ferry, vice president marketing, BroadSoft. “CBTS now has a compelling offer for customers migrating from on-premise platforms to a Cloud-based call center infrastructure. By moving to CBTS’s Call Center Cloud Solution, businesses of all sizes can not only reduce the cost and complexity of managing their legacy call center systems, but will also have all the sophisticated features and capabilities that can vastly improve the call center experience for customers.”

For more details on SmartRecord and BroadSoft Integration visit:

http://www.ctigroup.com/solutions/broadsoft-specific-integration/

About CTI Group

CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s Analysis, SmartBill®, SmartRecord® and Proteus® product suites offer Carriers a full array of Cloud-based, real-time solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group’s products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK.

About CBTS

CBTS, a wholly owned subsidiary of Cincinnati Bell (NYSE CBB), combines the data networking capabilities of Cincinnati Bell with next-generation managed services that provide companies with flexible solutions for end-to-end IT deployment. The CBTS business model can help organizations increase productivity and operational efficiency while reducing costs and risks through solutions that focus on business continuance, compliance, security, and technology infrastructure. For more information, visit http://www.cbts.net

Safe Harbor Statement

This release may contain “forward-looking” statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words “could”, “should”, “anticipate”, “expect”, “may”, “project”, “intend”, “will”, “believe” or similar expressions. CTI Group’s ability to predict projected results or the effect of events on CTI Group’s operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company’s patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group’s periodic reports filed with the U.S. Securities and Exchange Commission.







LeadMaster Announces the Koala Cloud Call Center, a Seamless CRM and Telephony Integration Offering

Roswell, GA (PRWEB) October 23, 2013

LeadMaster announces the Koala Cloud Call Center, an integrated solution providing comprehensive telephony capabilities for the LeadMaster platform. LeadMaster is a leading provider of SaaS CRM solutions since 1998 and EVS, founded in 1993, is a leading provider of user-friendly, high quality VOIP phone services.

The Koala solution can be configured for inbound, outbound or both. Each inbound user gets a phone number which can be dialed directly or can be part of an answer group with calls routed through the IVR (e.g. press 1 for sales, 2 for service etc). There are a wide variety of configuration options for the answer groups including: all ring, longest idle agent, round robin, top down, agent with least talk-time, agent with fewest calls, sequentially by agent order and random. The abundance of features in the Koala solution make it a good fit for call centers large and small, as well as virtual call centers.

Koala includes many standard features typically found only in very expensive on-premise systems. Some of the standard features include detailed call reporting, screen pops, hot transfer, silent monitoring, whisper coaching, call recording and much more. For example, with whisper coaching the supervisor who is monitoring the call can speak to the agent who is placing the call and the person on the other end of the line will not hear the supervisor.

One of the key differentiators of the Koala solution is a feature called PAM. The PAM feature allows users who are placing outbound calls to click a button and leave a pre-recorded message whenever connecting with voicemail or an answering machine. This allows users to move on to the next call while the pre-recorded message is playing. For example suppose a Customer Service Rep begins calling and reached voicemail on the first three calls. With the Koala PAM feature, the rep can be dialing the fourth prospect call before the first call has finished leaving the pre-recorded message on the voicemail! The CSR can personalize the message by saying “Hello, (person’s name),” then clicking the PAM button to play the pre-recorded message. This feature greatly improves productivity.

Russell King, LeadMaster CEO, said, “Integrating a cloud call center solution with the LeadMaster platform provides a critical component that many of our new and existing customers have been asking for. We want to provide our clients with an affordable, easy to use system that is seamlessly integrated. Regardless of whether they want to manage customers, leads and prospects or do email marketing or integrate their website so leads flow in automatically or simply place and receive phone calls, they’ll find the solution with LeadMaster.”

Koala is offered on a month-by-month basis, which includes the CRM and unlimited calling in the US and Canada. Koala provides the ultimate in flexibility by allowing users to adjust staffing as required without having to sign a long-term lease for equipment. Anyone with a computer and access to the internet can be a part of the calling team. Interested parties can sign up for a free trial at leadmastervoice.com.

About LeadMaster

LeadMaster offers a multifunction cloud-computing software solution for sales and marketing professionals. Everything you need in one easy-to-use online web-based application. You can choose to implement an end-to-end Sales Lead Management CRM Software solution or select specific point solutions to satisfy your sales & marketing requirements.

LeadMaster’s on-demand customizable SaaS solutions combine sales lead management software, lead tracking solutions, sales force automation tools (SFA), customer relationship management features (Sales CRM), LeadMaster Voice solutions and virtual call center solutions. This powerful web-based application has helped companies large and small from virtually every industry.

The LeadMaster sales lead management CRM solution is intuitive and easy to use, providing real-time lead capture, lead distribution, lead tracking, lead nurturing, custom reporting and email marketing. LeadMaster makes it easy to qualify and convert leads from virtually any source – landing page, email, call center, webinar, sales lead suppliers and more.

The LeadMaster sales lead management CRM product is straightforward and easy to learn yet has robust features like workflow automation, round-robin lead distribution, mobile access, CRM analytics and Outlook integration.

LeadMaster products and services are available through a global network of value-added resellers, consultants and system integrators.

About EVS

Electronic Voice Services, Inc. (EVS) was incorporated in January 1993 in Dallas, Texas. Our corporate sales office is located in Addison, Texas (a suburb of Dallas), plus we have an office in Massachusetts. We have on-staff programmers and technicians.

We design automated dialing software and we own and operate ZoomCalls VoIP Phone Service. We also design and manufacture computer telephony hardware called Speedy Dialer, plus we buy and sell Dialogic voice boards. We’ve sold our products in every state in the USA, in 83 countries on every continent, except Antarctica.

EVS is a member of the Dallas Better Business Bureau, the Better Business Bureau OnLine, and the U.S. Chamber of Commerce.

Our goals are to provide user-friendly software, high quality hardware, friendly and competent support service, and low prices.